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Homeland Security: Federal Protective Service's Use of Contract Guards Requires Reassessment and More Oversight

GAO-10-614T Published: Apr 14, 2010. Publicly Released: Apr 14, 2010.
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Highlights

To accomplish its mission of protecting about 9,000 federal facilities, the Federal Protective Service (FPS) currently has a budget of about $1 billion, about 1,225 full-time employees, and about 15,000 contract security guards. FPS obligated $659 million for guard services in fiscal year 2009. This testimony is based on our report issued on April 13, 2010, and discusses challenges FPS continues to face in (1) managing its guard contractors and (2) overseeing guards deployed at federal facilities, and (3) the actions FPS has taken to address these challenges. To address these objectives, GAO conducted site visits at 6 of FPS's 11 regions; interviewed FPS officials, guards, and contractors, and analyzed FPS's contract files. GAO also reviewed new contract guard program guidance issued since our July 2009 report and observed guard inspections and penetration testing done by FPS.

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Contract administrationContract oversightContract performanceContract termsContractsEmployment requirementsFacility securityFederal facilitiesGovernment employeesHomeland securityNoncompliancePerformance appraisalProgram evaluationRisk assessmentRisk managementSecurity policiesSecurity services contractsTraining utilizationX-ray machines